ABOUT US

M2 Ticket Concierge is a professional service provider offering a wide array of time saving
solutions to both ticket buyers and ticket sellers. We prioritize customer satisfaction and offer a
secure platform for transactions for buyers and sellers.

Frequently Asked Questions (FAQ)

What types of events do you sell tickets for?

Answer: Our service offers tickets for a variety of events, including
concerts, sporting events, theatre, comedy, and more.

How can I purchase tickets?

Answer: Tickets can be purchased through our website. Simply browse
our event listings, select the event you're interested in, choose your
seats, and follow the prompts to complete your purchase.

Are there any fees associated with ticket purchases?

Answer: No, there are no service fees associated with each ticket
purchase.

What payment methods do you accept?

Answer: We accept various payment methods, including credit/debit
cards, PayPal, and other online payment options. The available payment
methods will be displayed at checkout.

Can I get a refund if I can no longer attend the event?

Answer: All Sales are Final. Please refer to our Terms and Conditions page for more details.

What should I do if I haven't received my tickets?

Answer: If you haven't received your tickets within the expected
timeframe, please check your emails spam or junk folder. If you still
can't find them, contact our customer support team for assistance.

Is it safe to purchase tickets through your website?

Answer: Yes, our website uses secure encryption technology to protect
your personal and payment information. We are committed to ensuring
the safety and security of our customer transactions.

How can I contact customer support if I have a question or issue?

Answer: You can contact our customer support team through email,
phone, or live chat. Our contact details are available on our
website's Contact Us page.